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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 9 months ago in Every Compliance / Issues 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 9 months ago in IRIS Financials 2 Will not implement

Set default times for Leave Requests

Allow the iSAMS admin to set default start and end times for the leave request form rather then the current default of 00:00 - 23:59. It wold help so we can match it to our school day.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 9 months ago in Every Compliance / Incidents 0

Cloud Parent Portal - Leave Request Recipients

It would be really useful if the Leave Requests via the Parent Portal could be set up to go to other staff members than those already available, which I believe is currently only Tutors and Housemasters. We are a small school and our Secretary or ...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Awaiting Review

Fees bills to be viewed on the Parent Portal Mobile App

Parents typically use the Portal when using their mobile phone. Uploading bills to the parent portal is completely ineffective if not viewable on a mobile phone.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 5 Now

View only access

A request is being made for a additional user access to be created to support the creation of a view‑only user access role. This access would enable external organisations to review the Activity Module and associated activity records solely for th...
Guest 5 months ago in Every Compliance / Compliance 0

Parent Portal - selecting what parents can see

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Documents Module - Allow for a report to show the NAME of the documents which staff have and have not read across the school

Within the Documents module, we would request that there is a report built to allow for the Admin team to review the name of the document item and which staff have and have not read this for all documents across the school.
Guest 9 months ago in Every Compliance / Documents 0

Customizable Attendance Percentages on Parent Portal Dashboard

Currently, the new Parent Portal dashboard only displays an overall "Out of School" percentage, which may lead to confusion among parents as it does not distinguish between authorized absences, unauthorized absences, and other valid reasons for a ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature