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Form PDF Downloads - Unclear formatting

When you download the form completion as a PDF, they question is in large bold text but the answers are in small very pale grey. This is making it difficult for staff to read the correct information quickly. Would like the responses to be clearer ...
Guest 14 days ago in IRIS Parentmail 0

Pasting Content into Message Loses Formatting

When you paste content from a word document for example into the message portal, you lose all formatting from the original content (bullet points etc). Schools are often receiving emails to send on behalf of another teacher and so it is time consu...
Guest 14 days ago in IRIS Parentmail 0

Updating contact information on cloud portal

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Cloud Parent portal Student attendance widget to be configurable.

As is the Student Widget shows attendance in a nice sreamlined way, but we have no control on the data or how it calculates the percentages. It seems to be considering the "Not yet registered" as absencies. It would be great to be able to select, ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 15 Good Feature

Display Running Totals for Rewards and Conduct on the Parent Cloud Portal

Hello, It would be very useful if this page displayed a running total of the various rewards and conduct points, similar to how it appeared in the previous iSAMS version. This would make it easier for users to track progress at a glance.
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Awaiting Review

Ability to search communication emails

Currently the communications sent to parents via iSams appear as a long list. It would be good if there was a search function for parents so they could locate emails they've received quickly.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan about 1 month ago in IRIS Parentmail 0

parents can upload documents to parent portal

It would be very helpful if parents can upload documents to parent portal and this gets saved to the documents and files section for students.
Sunitha MC over 3 years ago in IRIS Ed:gen & iSAMS / Parent Portal 4 Good Feature

Cloud portal:To have access to the parent recording video and note that the parent submits to iSAMS zendesk support when the parent needs support

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...
Sunitha MC 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 3 months ago in IRIS Parentmail 1