Parent Portal

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...

Parents should receive notifications whenever a new document is added to the parent portal to ensure they remain fully informed and do not miss any important updates.

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...

I would like to suggest a change regarding the Rewards & Conduct tab in the Parent Cloud Portal. When I first opened the page, it displayed “Secondary Behaviour Concerns” by default, and I had to click the tick to access the information about ...

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...

We have 1,500 students and I can see in the Student Manager the column "PPS" - showing which parents have accessed the portal. However, i cannot select the column and filter to the parents that haven´t accessed the portal. Which means I have to go...

Allow parents to update contact details and medical details on the parent portal as this will save a significant amount of administration time.

It would be good to be able to change some of the terminology that is being used in the new cloud parent portal. For example, on the student widget on the dashboard for a logged in user there is a button labelled 'Discipline'. We are not keen on t...