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SMS History on the Parent Portal would be better if viewed most recent first

We have enabled the Communication History feature on the Parent Portal> My Account menu and notice that the SMS page is sorted from oldest to newest. Can this be sorted from newest to oldest as on the Email History page?
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Customize the portal headings and navigation links

We have activated statements and invoices on the parent portal, however it's not possible to chose where the link for these are, nor is it possible for them to show on the list when you navigate to them, so it's very difficult as a parent to actua...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Granular Access to parents for news articles and calendar event

We would like to post news items, photos and documents which are viewed only by the parents of a particular form.
Guest almost 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Add a Yeargroup columm to reports

All our classes except Reception are mixed year groups. Often we need to have year groups shown with the information so it would be really useful to have it as an extra column on all reports please. So children's name, class, year group, as standa...
Denise Bickley almost 3 years ago in IRIS Reach 4

Able to make changes to the portal affecting only certain divisions. for e.g. the reward and conduct categories being separated by divisions

able to make changes to the portal affecting only certain divisions. for e.g. the reward and conduct categories being separated by divisions
Guest about 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Searching Audit Trail

I would like to be able to search for a g iven 'string' i.e in a message or a subject of an email for more than one date. It is very difficult to find a sent email or message otherwise unless you can remember the exact date you sent it on. Ideally...
Guest about 3 years ago in IRIS Reach 1 In Discovery

Parent Portal Bulletin and Email functions lack editing abilities rendering them (almost) useless

The News Manager and the Email function in Pupil Manager have editing capabilities where you can bold, italicize, add pics, videos and more. Since this capability is obviously part of iSAMS, it should be available across the entire platform. Since...
Guest over 6 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

MyEd: Inactive Users

Most of our parents are MyEd users and we try to keep the number who are not users below 3%. We spend a lot of time every week contacting those who have become inactive by not opening the app for a month, so that they can receive our in-app messag...
Guest over 3 years ago in IRIS Reach 2 In Discovery

Add signatures to emails

Please could we have the option of adding an email signature / footer to outgoing emails from Reach?
Guest over 3 years ago in IRIS Reach 2 Already exists

Reach vs Truancy Call

It would be really helpful if development (and Trainers) could look at Truancy Call and compare the functionality with Absence Call. Using Absence Call is such a negative experience. It's not at all intuitive, it's clunky and time consuming to use...
Guest over 3 years ago in IRIS Reach 1 Awaiting Prioritization