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Invoices on Parent Portal and Flywire

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?
Guest 8 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

House Point Totals in Parent Portal

As well as seeing individual reward and conduct entries, it would be really useful for parents to see a total - especially for things like house points.
Guest 11 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Bring back the ability for parents to see reasons for rejected absence requests in new Cloud Portal

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Academic Report Notification

Parents should be sent a notification to alert them when a report has been published to their portal account.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 In Discovery

Reports on the New Parent Portal Should Be in Reverse Chronological Order

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...
Sarah Kattau almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Already Present

When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Always hide sender on messages

We would like the default on messages to be always hide sender. Then we would like any replies to be sent to a generic school email address.
Guest 3 months ago in IRIS Parentmail 0

Ability to change Parental Email address without needing approval from previous email

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...
Guest about 1 year ago in IRIS Parentmail 0

To export a report of parents not yet registered to the portal

We have 1,500 students and I can see in the Student Manager the column "PPS" - showing which parents have accessed the portal. However, i cannot select the column and filter to the parents that haven“t accessed the portal. Which means I have to go...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Already Present

Cloud Parent Portal - Ability to change terminology

It would be good to be able to change some of the terminology that is being used in the new cloud parent portal. For example, on the student widget on the dashboard for a logged in user there is a button labelled 'Discipline'. We are not keen on t...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery