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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 22 days ago in Every HR 0 Awaiting Review

References

An Every online version of requesting references for new staff as part of the onboarding process. These could be fed back to the employee with a notification once they have been completed and returned. If it could be noted on the SCR that it had b...
Sheryl Newsom 22 days ago in Every HR / Employees 0 Good Feature

Automatically add staff to user visibility when assigned to an action in Well-being Manager

Due to the sensitivity of the records in Well-being Manager, the visibility group is limited. Hence, authors of the concern do not automatically get visibility to the concern created. However, it would be efficient if once they are assigned to an ...
Guest 22 days ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1

Preferred name must take precedent when displayed outside of the Employee Record

It was raised to me that people may have a preferred name for quite sensitive reasons, for example someone who is none binary might feel their name reflects to heavily on their gender assigned at birth so identifies with a more gender neutral name...
Guest about 1 month ago in Every HR / Employees 0 Awaiting Review

Bulk update visibility

Please could we have the option of bulk-updating the visibility of all concerns for a given child? This would help immensely with staff changes, or when a child moves class, and the new staff need to be made aware of the history.
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1

Assign actions to multiple staff

Might it be possible to allow Actions to be allocated to multiple staff at once? This could either take the form of copying the action out once per staff member chosen, or allowing more than one staff member to be assigned to a single action. Pref...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2

SOS notes in Student Profiling

Currently in Student Profiling, clicking the + shows you parent contact details but not SOS/family circumstance notes, so teachers run the risk of contacting the wrong parent etc. SOS/Family circumstance notes should be displayed everywhere that p...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Awaiting Review

Add Golden Footprint in Pupil Profiles

Could the Golden Footprint feature be added to Pupil Profiles after a search by school structure/SEN/academic structure please. Without it, we need to do more clicking to go back to the same page pupil by pupil.
Guest 8 months ago in IRIS Ed:gen & iSAMS / Student Profiles 0 Good Feature

Creating Approver Tag Journey, then selecting which reasons are relevant

To help with config and system maintenance, it would be better if we formed the approver tag journey first e.g. Line Manager < Head Teacher and then selected from a drop down list that we would like to apply this to reasons. Would save time, sp...
Lewis Hattan 3 months ago in Every HR / Absence Management 2

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 28 days ago in Every HR / Employees 0 Good Feature