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Ability to delete direct debit schedule, amend invoices and recreate schedule

Having created the direct debit schedule I then needed to delete a charge but couldn't yet I am able to make amendments for all other students that do not pay by direct debit. It would be helpful if the schedule could be deleted, changes made and ...
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Later

Sales account credit balances to be taken into consideration for direct debits

We have several credits on sales accounts but the direct debit calculations do not take this into consideration. We have opted for the brought forward balances to be shown on the invoices but have had several parents saying that there is an error ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Sort order of Fee cycles on Parent Portal for Invoices

At present, there isn't an option to manually sort the order of which the invoices appear on the Parent Portal. Ideally, the latest cycles should appear at the top, which is currently not the case. Using the date options don't either have any affe...
Christo Nel 7 months ago in IRIS Ed:gen & iSAMS / Fee Billing / Parent Portal 1 In Discovery

Better Communication of Updates

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages
Guest about 1 year ago in IRIS Reach 0

Add Student/Pupil Name to the Fixed and Variable Direct Debit Plan Schedules screens, and add a Search option

It is difficult, especially in schools with large numbers of direct debits, to quickly find plans for specific students on both the Fixed and the Variable Plan Schedules screens . Adding a Search option, which looks at student or bill-payer name, ...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Fee Billing 1 Later

Editing completed online forms

Two things: 1) I think this has been mentioned elsewhere before but I can't find it in this section. It would be REALLY useful to have the ability to edit completed forms, for example parents who change their mind/want to add something else to the...
Guest almost 3 years ago in IRIS Reach 1 Planned

Automated discounts

It would be useful to make a note of the different discounts that are offered to pupils which can then be automatically applied to fee bills once raised. The discounts would need to be separately noted eg % for a bursary, % for a scholarship, % fo...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Fee Billing 2 Already Present

Bulk Post Invoices to Parent Portal

Currently, our finance team can only publish invoices to the Parent Portal one cycle at a time. This is a very time-consuming and manual process, especially when a parent has multiple invoices from different cycles. We would like to request a feat...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Fee Billing 1 Already Present

Drag and drop attachment upload

I would love to be able to drag and drop files to attach them to emails for parents. This is much easier than having to save a file, then search for it and attach. I often have emails that arrive in my Outlook with attachments that I need to get o...
Guest over 2 years ago in IRIS Reach 1 Will not implement

Include initial of payer/contact in the return deposit confirmation box

Can the initial of the payers/contacts be included in the return deposit confirmation box so you can tell which payer is which when refunding deposits:
Guest 8 months ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery