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It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest about 1 year ago in IRIS Reach 0

Option to view all items on Document Publishing page

On the recently upgraded Document Publishing page it is only possible to view 10, 20, 50, 100 or 500 documents at a time. We have over 800 pupils, and it would be really useful to be able to see all at once. That way when we e-mail our invoices it...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Export BACS18 & Auddis files at preview stage

Can you please enable us to export and/or print the Direct Debit AUDDIS file so that we can check it?
Guest about 6 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Later

Invoice Template - Presentation improvements

On the invoice template, improvements can be made by showing Front page have Extras Total £775,33 to match fees total above. No VAT% on the Summary page header, next to Vat amount, shown on front page. Breakdown extras by Disbursement headings, so...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 2 years ago in IRIS Reach 3 Will not implement

Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest almost 3 years ago in IRIS Reach 1 Planned

Sorting the fee codes alphabetically.

Hi it would be really helpfull to be able to do a sort of the codes in the fee section of the fee billing charge codes so that they sit correctly on our fee bill instead of having to manually move them so that the invoice looks correct.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Ability to change duration of appointment

Currently 5 min / 10 min etc. Beneficial if able to change in minutes rather than only 5 minutes, 10 minutes etc.
Guest over 1 year ago in IRIS Reach 0

Attendance marks when attending Parents Evening

Recording of Parents attendance to Parents evening - face to face / video. This will give a true reflection of attendance.
Guest over 1 year ago in IRIS Reach 0

Better links between Admissions and Fees billing

We have a few instances where a new pupil is initially marked as accepted and so has fees and other charges added to their account. They then subsequently decide not to come and are marked by Admissions as withdrawn. We have noticed that the fee c...
Guest over 11 years ago in IRIS Ed:gen & iSAMS / Fee Billing 1 Good Feature