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Parents Evening Booking Email Confirmations

It would be useful for parents to receive booking confirmation emails for Parents' Evenings as we still get queries even if they can be viewed on the app - would help reduce queries into the school office!
Guest 8 months ago in IRIS School Spider 0

Parent reply with photo/document

Let parents reply to a message with photo/document attached.
Bradley Smith 11 months ago in IRIS School Spider 0

Password credentials

Please can you put the password credentials either on the invitation email that you send out or make it visible when parents are entering their credentials as the amount of parents we have taken calls from is ridiculous and it is all to do with th...
Claire Guilfoyle 8 months ago in IRIS School Spider 0

Fetching Opening Balances from iFinance for Fee Bills

Currently opening balances are fetched from iFinance at the Document Preview stage (and then hardcoded to the final bill). If there is a delay (ie.for bill checking) between the Document Preview stage and actually issuing bills a few days later an...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Automated Direct Debit update

Please could we have a recalculate function on direct debits. If you change fees or scholarship remission or bursary remissions within a pupils fee table, it would be great to have a recalculation function within direct debits to recalculate the r...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 1 In Discovery

Allow option to prevent negative fee total for billing

Many of our pupils have more than one bursary or scholarship type and as these are input via percentages, it would be useful to disable negative balances in the fees total to prevent any errors being made by over crediting.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Bulk Cancellation of Leaver Direct Debits

Already submitted an idea for Bulk Refund of Deposits but can we have the same for Leavers Direct Debits - it took me ages to complete this task too. To have to go into each individual pupil, billing contact and then delete the dd takes too long. ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Attach the invoices and accompanying emails to the pupil in ISAMS

When an invoice is sent the invoice and accompanying email should be attached to the fee billing record of that pupil. You can then easily go into a pupil account in ISAMS Fee Billing and see what invoices were sent, when they were sent and what e...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

Add all the remains of vouchers up to one balance so parents can use and not build up small amounts that they can't purchase anything outright with.

We have parents complaining that they can only use any small amounts left on a voucher to a single transaction which they they have to pay the leftover balance. They don't wish to pay any leftover balance. They wish all their remaining small vouch...
Guest 8 months ago in IRIS School Spider 0

we would like to request a feature that allows the system to automatically generate a Credit Note as a separate document from the Invoice whenever a negative value is entered.

Dear isams Support Team, I am writing to inquire about a potential modification to our current billing system. Currently, we would like to request a feature that allows the system to automatically generate a Credit Note as a separate document from...
Guest 8 months ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review