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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 4 months ago in Every HR 0 Awaiting Review

Assign multiple staff to a detention

We would like to assign more than one staff member to take a detention
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 5 months ago in Every HR / Employee - General 0 Good Feature

On publishing detentions it would be great if pupils could also be selected to receive a reminder email

On publishing detentions as well as members of staff being notified it would be helpful if the pupil could also be selected to prompt them
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature

View SEND Information when Putting Pupil in Detention

Sometimes a member of staff will put a pupil in detention for a matter that relates to that pupil's SEND profile. Depending upon the circumstances, this may or may not be appropriate. If staff could view the SEND profile of the pupil when adding t...
Sarah Kattau 5 months ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 5 months ago in Every HR / Task Management 2

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
Guest 5 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 5 months ago in Every HR / Admin - Pay Award 1 Good Feature

Greater control of what Detention information is displayed on Parent Portal

When publishing detention details to parents via the portal web and apps, it would be really useful if we can have finer control as to what details are displayed. We are not sure we would want the descriptions of the detentions shown to parents, a...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature

Confirmation of attendance to be sent to the teacher that set a detention

If a teacher has added a pupil to a detention, they would like email notification that the pupil has/hasn't attended.
Guest 12 months ago in IRIS Ed:gen & iSAMS / Discipline Manager 0 Good Feature