Ideas

On Self Service once user is added, the location access cannot be changed to add or remove access

When a user does not have to one or more detail lines on a REQ/PORD, when following the email link it will come up with an error saying unable to load document. Could this error be more specific, why can't it be loaded, what access is the user mis...

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.

We have a child at our school who's parents do not want their child to be vaccinated. We need to make a note of this in iSAMS so we do not accidentally book him in for vaccinations in the future. To do this, we are trying to use the vaccination fi...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...

If the Document emailer was accessible to Purchase Order raisers they could then send their emails to their suppliers instead of creating a PDF then emailing it from their Outlook (as an example) accounts or asking Finance who have the Accounting ...

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...

When checking a payment run, we need to cross check date, invoice no, net, gross and supplier bank details against the invoice. The draft payment list currently only has date, invoice number and gross columns so we need multiple screens open to ch...

When we give out Ice Packs, we can't log them in the same way that we can medication. There is "Reduce Stock" which covers both Medication and Inventory items, which is more for disposing of stock rather than handing out to a pupil/staff, and woul...