Ideas

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.

Link them so any sanction given linked to a detention automatically triggers a detention rather than manually needing to add

We are overwhelmed by emails generally so to now have every absence reported sent to all the admin team and the head individually is really annoying. We would like to have the option to turn this feature off.

When teachers are getting notifications, they are not sure what group the student belongs to. They need to go and look that up in order to follow up with them. It is time consuming and would be helpful!

Once a student reaches a defined threshold of Behaviour / Achievement points we would like it to trigger an email notification to a defined email address to instigate the appropriate reward / conduct or to trigger a conversation with the student.