Ideas

Unable to undo allocation from a document on a payment run Unable to properly process refunds

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

We currently have the emails sending to tutors on each entry, as below: This is bombarding tutors with dozens of emails per day. Is it possible to have a once a day email which collates all of the entries for that tutor group in one email?

The following areas require the user to tell the system who they are each time they make a submission. While on the odd occasion they might be submitting something for someone else, so the ability to change the selection should remain, the lack of...

We would like to be able to send autogenerated mails to parents when pupil reach certain reward targets so parents are aware (on top of seeing them in the portal).

Duplicate Invoice number across locations. Currently the warning only appears when the same number if used on the same location. If this could flag across locations that would save duplicate orders being rasied.

We would like the ability to have a single click to add positive and or negative behaviour, perhaps from the register with a click of an icon. Our staff find it a barrier adding positive behaviour when so many clicks are required to do this.