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Always hide sender on messages

We would like the default on messages to be always hide sender. Then we would like any replies to be sent to a generic school email address.
Guest about 1 month ago in IRIS Parentmail 0

To be able to include archived categories on Pupil Concern Sheets on Wellbeing Manager

When printing a Pupil Concern sheet, we found that not all historical entries were displaying on the printable sheet. This obviously skews the record of the pupil and does not provide all the information we have. The 'Categories' were amended prev...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Awaiting Review

Run an Unresponded Report on forms/surveys

Before the upgrade we were able to run a report of all parents who had not responded to a form. This then enables you to target that parent with a phone call or face to face meeting. Now you have to go into message all unresponded and try and figu...
Guest about 1 month ago in IRIS Parentmail 0

Colour of dynamic fields

Id like you to make the dynamic fields a colour like they where before, so they stand out better.
Guest about 1 month ago in IRIS Parentmail 0

Action visibility on the Overview tab

An idea to address two current issues around Action visibility. Currently, if you are assigned an action, you are emailed but can only see the action if you are also given visibility of the concern. The wider list of staff with visibility of the c...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Awaiting Review

Ability to change Parental Email address without needing approval from previous email

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...
Guest 11 months ago in IRIS Parentmail 0

Notification emails can be directed to specific people, not just "form tutor", for example

When a concern is generated, you should be able to notify specific people, and include the info for that concern in the notification email.Currently, every form tutor gets notified about a Year 3 (for example) concern, when it would be better to i...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2 Good Feature

Parents being able to see the full subject title of a message when viewing in the app

In the parentmail app, when we sent a message to parents they are unable to see the full subject title of the message, it is limited to only about 20 characters which means some important information can be missed off the message. Can you change t...
Guest 4 months ago in IRIS Parentmail 0

Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 2 months ago in IRIS Parentmail 0

Workflow units are only day/week/ month - make it possible to create a concern based on recurrence over ANY time frame

At present, there will only be a concern raised if it is 3 instances in a day/week/month - it would make it much more useful if it were 'year' also, because unless it happens within the day/week/month, it won't be a record and that means the conce...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 6 In Discovery