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Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 3 months ago in IRIS Parentmail 0

Action visibility on the Overview tab

An idea to address two current issues around Action visibility. Currently, if you are assigned an action, you are emailed but can only see the action if you are also given visibility of the concern. The wider list of staff with visibility of the c...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Awaiting Review

Class name to be displayed on absence requests

We used to have a feature where children's class names were displayed on the absence requests that came in so we could easily locate the pupils on our registers to copy the absence reason to the register and with over 500 pupils this was very hand...
Guest 4 months ago in IRIS Parentmail 1

Notification emails can be directed to specific people, not just "form tutor", for example

When a concern is generated, you should be able to notify specific people, and include the info for that concern in the notification email.Currently, every form tutor gets notified about a Year 3 (for example) concern, when it would be better to i...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2 Good Feature

'Roles to Notify' should have the option to select the HSM, Tutor, SENCO

'Roles to Notify' currently pulls from the Primary Job Role field in HR manager which is not very useful. We need be able to select HSM (Housemaster/mistress), Tutor, etc for this feature to be useful. Pulling from User Groups or Security Profiles...
Guest over 7 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2 Good Feature

Workflow units are only day/week/ month - make it possible to create a concern based on recurrence over ANY time frame

At present, there will only be a concern raised if it is 3 instances in a day/week/month - it would make it much more useful if it were 'year' also, because unless it happens within the day/week/month, it won't be a record and that means the conce...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 6 In Discovery

Create a Concern Wizard to include Add Action

Create a concern wizard currently allows teachers/staff to create a concern about an individual but stops short of allowing the person creating the concern to add actions for follow-up. Actions are only accessible by entering the full Wellbeing Ma...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 Good Feature

Allow uploaded documents to be viewed without downloading

It seems dangerous to force users to download documents regarding concerns rather than have a default option to view them in a browser without actually downloading it.. Whilst it is not iSAMS' concern what happens to a document after it has been d...
Guest almost 7 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 In Discovery

It would be helpful for pupils class/year group to show when messaging parents and for pupil absence

When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...
Guest 2 months ago in IRIS Parentmail 0

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 2 months ago in IRIS Parentmail 0