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'Roles to Notify' should have the option to select the HSM, Tutor, SENCO

'Roles to Notify' currently pulls from the Primary Job Role field in HR manager which is not very useful. We need be able to select HSM (Housemaster/mistress), Tutor, etc for this feature to be useful. Pulling from User Groups or Security Profiles...
Guest over 7 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2 Good Feature

Notification emails can be directed to specific people, not just "form tutor", for example

When a concern is generated, you should be able to notify specific people, and include the info for that concern in the notification email.Currently, every form tutor gets notified about a Year 3 (for example) concern, when it would be better to i...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 2 Good Feature

Workflow units are only day/week/ month - make it possible to create a concern based on recurrence over ANY time frame

At present, there will only be a concern raised if it is 3 instances in a day/week/month - it would make it much more useful if it were 'year' also, because unless it happens within the day/week/month, it won't be a record and that means the conce...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 6 In Discovery

Create a Concern Wizard to include Add Action

Create a concern wizard currently allows teachers/staff to create a concern about an individual but stops short of allowing the person creating the concern to add actions for follow-up. Actions are only accessible by entering the full Wellbeing Ma...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 Good Feature

Allow uploaded documents to be viewed without downloading

It seems dangerous to force users to download documents regarding concerns rather than have a default option to view them in a browser without actually downloading it.. Whilst it is not iSAMS' concern what happens to a document after it has been d...
Guest almost 7 years ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 In Discovery

It would be helpful for pupils class/year group to show when messaging parents and for pupil absence

When an absence comes through, with being a larger school, it is adding time to check which class they are in. Also, we have a few pupils with the same name in different year groups so having their class/year show when sending messages home would ...
Guest 3 months ago in IRIS Parentmail 0

Time Out Warning

Please can we have a warning when our session is about to timeout, providing the ability to be able to stay logged in (like Biostore). It's frustrating for schools to be actively using the system, for it to suddenly time out.
Sharmaigne Watson almost 2 years ago in IRIS Parentmail 0

Editing Template Forms

It would be helpful if we could edit templated forms. At present we have to create a whole new one, save it under a new name then delete the old one which is really time consuming when you have a perfectly good one sitting there which could easily...
Guest over 3 years ago in IRIS Parentmail 1 Awaiting Prioritization

Support

You have supposedly upgraded Iris ParentMail. You now can't print off a blank form thats already been created. You now can't complete a form for a parent.
Guest 3 months ago in IRIS Parentmail 0

Parents being able to see the full subject title of a message when viewing in the app

In the parentmail app, when we sent a message to parents they are unable to see the full subject title of the message, it is limited to only about 20 characters which means some important information can be missed off the message. Can you change t...
Guest 6 months ago in IRIS Parentmail 0