I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Prince Regent Street Trust would like to be able to filter parents by reg group or year group. For example, if inviting particular years groups to an event when a response is required.
it is not easy to find a parent account in User Accounts ,it must to check parents name to find parents user account,is it possible to search parent email account to find parents account?
Payment Dashboard - Update the Payment Practices Report
Hi, we have gone to complete our 6 monthly payment practices report for the DfE and the report has now changed and asks for the 'Value' of payments made between 1 and 30 days, 31 and 60 days etc rather than the number and % of payments. The PSF re...
Implement a Medical Centre REST API endpoint in ISAMS that allows retrieval and setting of "Medical Flag" and "Medical Flag Notes" to better manage and automate health information for pupils.
I have thoroughly reviewed all the REST API endpoints related to the Medical Centre API and found that there is no "Medical Flag" or "Medical Flag Notes" information returned. I have checked all the medical endpoints, but this crucial information ...
Allow the Google Looker Studio SQL Server connector to connect to the iSAMS database
At the moment, it is not possible to connect to the database from Google Looker Studio (the Google equivalent of Power BI). It means that we are tied into either purchasing Central or paying for Power BI user accounts if we want to leverage the po...
Include Account Codes alongside Account Titles in Commitment, Order, and GRN Reports
Enhance the standard reporting functionality for commitment, old order, and Goods Received Note (GRN) reports to display both the Account Code and the Account Title, rather than only showing the Account Title