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Governors

We would like to be able to set a group up for only governors. It is not suitable that they are on the staff group and recieve the staff emails. Before the upgrate these were a group on their own.
Guest 14 days ago in IRIS Parentmail 0

Downloaded file names

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
Amy Whelan 26 days ago in IRIS Parentmail 0

Notifications to be enabled for tasks

Enable the system to automatically send notifications to relevant users or user groups when a task is created, updated, or completed. This feature will ensure that users are promptly informed about task changes without needing to manually check th...
Isabel Rycroft 12 months ago in Every HR / Task Management 1 Good Feature

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 4 months ago in IRIS Parentmail 1

Task Management - Templates - Assign to / Assign User groups

Feature Title: Optional Task Assignment in Task Templates Business Need / Problem Statement: When creating a Task Template, the system currently requires the task to be assigned to either an individual user or a user group. This mandatory requirem...
Guest 13 days ago in Every HR / Task Management 0 Awaiting Review

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan 26 days ago in IRIS Parentmail 0

The ability to send texts to external phone numbers has been removed.

As a school, we used to be able to send text messages to external bodies using their mobile phone number, without them being on our system. Eg. we have prospective parents who want to visit the school, we do block bookings and send a reminder text...
Guest 14 days ago in IRIS Parentmail 0

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 28 days ago in IRIS Parentmail 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest about 1 month ago in IRIS Parentmail 1

Forward

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.
Guest 3 months ago in IRIS Parentmail 1