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Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest about 1 month ago in IRIS Parentmail 0

messages

we should be able to see the name of the child that a parentmail message has been sent to and not the parents as its far to confusing. Parents do not always have the same surname as the child so this makes it very difficult to see who has received...
Guest 24 days ago in IRIS Parentmail 1

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 4 months ago in IRIS Parentmail 1

Detail enquiry Location filter

Hi In Version 6 there is an option to add the Location Column in any of the detail equiries and favourite reports. This is not available in version 7 and so unable to provide the accountants with the Trial balance by Location and have to use versi...
Sarah Durose about 1 month ago in IRIS Financials / Future development 1 Already exists

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest about 1 month ago in IRIS Parentmail 2

Joiner and leaver alerts

Joiner and Leaver alerts It would be helpful to be able to have the option to access a monthly alert to notify certain managers on a monthly basis who has left and who has joined, including their names, job title and employment dates.
Vikki Stroud 14 days ago in Every HR / Task Management 0 Awaiting Review

Joiner & Leaver Alerts

Joiner and Leaver alerts It would be helpful if when a manager is alerted of a joiner or leaver that the start and end date together with the job role are also shown alongside their name.
Vikki Stroud 14 days ago in Every HR / Task Management 0 Awaiting Review

Form PDF Downloads - Unclear formatting

When you download the form completion as a PDF, they question is in large bold text but the answers are in small very pale grey. This is making it difficult for staff to read the correct information quickly. Would like the responses to be clearer ...
Guest 14 days ago in IRIS Parentmail 0

Pasting Content into Message Loses Formatting

When you paste content from a word document for example into the message portal, you lose all formatting from the original content (bullet points etc). Schools are often receiving emails to send on behalf of another teacher and so it is time consu...
Guest 14 days ago in IRIS Parentmail 0

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan about 1 month ago in IRIS Parentmail 0