Ideas

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...

Please could you add a box in sensitive information about dietary requirements e.g. vegan, vegetarian ... so that we can use this for staff events.

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

Bank details should be sensitive data. Currently line managers without the ability to see sensitive information can see bank details, which is an issue.

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...

As a school, we used to be able to send text messages to external bodies using their mobile phone number, without them being on our system. Eg. we have prospective parents who want to visit the school, we do block bookings and send a reminder text...

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...

I want to create a skills bank but in order to do that HR would have to enter each persons qualifications which is not efficient or up to date. Can I please request that qualifications under My Portal is editable.

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.