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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 8 days ago in Every Compliance / Issues 0

Facility to create additional fields within the Every business activities.

If there was an option to create additional fields, for example activity specific instructions, sequence of works or any other relevant information, this could make the delivery of the activity more efficient.
Guest about 2 months ago in Every Compliance / Business 0

Tick box on compliance Matrix

having a tick box on the compliancy matrix so when setting up new schools and adding the Activities, You can tick the activities you needed rather than going though each one, 1 at a time
stephen Thornley about 1 month ago in Every Compliance / MAT Admin 0

Flag for staff in notice period

We have different pay for different types of absence in a notice period, including sick pay. It is difficult to remember to adjust this when absence requests come through. Is it possible to add a flag, or a message, to show a member of staff is a ...
Guest about 1 month ago in Every HR / Absence Management 0 Awaiting Review

Additional Central Fields - Leavers

Please can you map the following fields for pupil leavers into Central: Future School Future School Type Future School Enrolment Date This would be really useful to enable us to keep track of where students go, but also for checking when t...
Guest 11 days ago in IRIS Central / Analytics 0

A full document report to show who hasn't read a document rather than per document

it would be really useful to be able to run a report for all unread documents rather than having to go into each document.
Guest about 1 month ago in Every Compliance / Compliance 0

Compliance activity to be frozen

Freeze the activity part to the compliance so when you move the bar across the bottom you can still see the activity
Guest about 2 months ago in Every Compliance / Compliance 0

Better security - please correctly configure your DMARC records

Your DMARC record is incorrectly configured and non-compliant with standard RFC 7489. We're reporting that mails sent from the domain schoolspideremails.co.uk, predominantly user registration and password reset emails, are likely to be rejected. T...
Guest 13 days ago in IRIS School Spider 0

Return to Work Form Triggers

Return to Work forms and notification emails to be generated on the last day of the absence not the first. Schools are reporting that forms are being forgotten if an employee is off sick for a longer period of time. Generating the RtoW forms and n...
Guest 2 months ago in Every HR / Absence Management 1 Good Feature

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 28 days ago in Every Compliance / Issues 0