Ideas

Could you kindly provide an update on whether a ‘not applicable’ option is being considered for the dropdown menus on the EveryHR SCR module? Ensuring that all checks are clearly reflected on the SCR—including those that were not relevant at the t...

Most schools have a required social media check as part of the SCR. It would be good if this was built in to the system as a default check rather than having to be built in manually by every school using the 'Other checks' feature.

The ability to have absence calling as a standalone offering to Reach where a customer may not necerssarily require the functionality of the Core areas of Reach; but just the absence calling feature

At the moment you are restricted on the number of attachments you can send out but unfortunately you are unable to send a zip file. We have several different languages in our school and when a letter has come from an external agency who have sever...

Currently, the SCR is fully compliant for state schools. Further enhancements are required to make this compliant for independent schools. Current workaround is for the school to add in additional checks themselves, instead of the checks being the...

The ability to manage pages at MAT level and view analytics & ofsted compliance in a summarised view for the group.

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...

Currently schools cannot do partial refunds and are ONLY able to refund against transaction lines - feedback has been that this is a relatively rigid model, especially with partial refunds not being available.