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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest about 1 month ago in Every Compliance / Issues 0

Access arrangements export/via set lists

Staff need a way of exporting pupils' access arrangements, by teaching set. It's not currently possible to include these elements on the teaching set list export on the wizard bar, and we cannot add a filter, search column or link via a button in ...
Guest 4 months ago in IRIS Ed:gen & iSAMS / External Exams Manager 1 Awaiting Review

Add Extra Time to Start or End Time on Exam Timetables

When added in Arrangements, Extra Time shows on timetables in minutes, but the start and end time of an exam is unchanged on the candidate's timetable. We need candidates to be 100% sure of what time they are expected in the exam hall or classroom...
Guest 3 months ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Awaiting Review

Add a donation section

We hold sponsored events to raise money for school - but there is no way of parents being able to just drop any amount of money to the school via the payment system. If tere could be a donate section on the payment tab that would be amazing.
Guest about 2 months ago in IRIS School Spider 0

Trip payments (products) to also have option to add questions such as lunch options, consent

At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...
Guest about 2 months ago in IRIS School Spider 0

Grant users the ability to add their own 'Special Arrangements' to the External (and Internal) Exams module

I know that the new in-built SEN register (as part of Student Registers) does integrate with the Internal and External Exams Manager modules, which is certainly a step in the right direction. However, it still does not provide the functionality ne...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / External Exams Manager 9 Now

Better security - please correctly configure your DMARC records

Your DMARC record is incorrectly configured and non-compliant with standard RFC 7489. We're reporting that mails sent from the domain schoolspideremails.co.uk, predominantly user registration and password reset emails, are likely to be rejected. T...
Guest 29 days ago in IRIS School Spider 0

Enable activities and issues to be assigned to user groups rather than one person

Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...
Guest 3 months ago in Every Compliance / Issues 0

Trust contracts to share to multiple properties

The customer would like the ability to create a Contract at MAT level then distribute it to a number of schools in their Trust.
Angela Herbert 2 months ago in Every Compliance / Contracts 0

Be able to create Checklists in contracts to record items that need returning to supplier

Be able to create a Checklists in Contracts module to enable the customer to record items that need returning to supplier. Similar to in Activities.
Angela Herbert 2 months ago in Every Compliance / Contracts 0