Ideas

Sometimes we need to provide proof of when a message was sent to a parent. When opening up the message again it just says "sent three weeks ago". If we hover over that, it does show the date, but if we try to use SNIP or printscreen, it disappears...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...

Please would you reinstate the function for admin staff to be able to select certain children to be allocated two bookings per parent. The majority of our parents only need one booking per child but a minority need two bookings. It was previously ...

Why do we need to type in the number of recipients for every single message sent via ParentMail, when the system tells us the number?! Just slows down the whole process. Please remove this function.

With the old system we used to be able to forward e-mails. This was a very handy feature. Could you please bring it back.

Parents currently can only view completed forms if they are still active. We need to be able to make forms inactive so we do not continue to receive responses after the given deadline. However parents use the completed forms for reference of trips...

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.