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Export contact data

It would be very useful to be able to export all of our contact data into a spreadsheet format like it was possible to do on the previous version of ParentMail. It is currently extremely tedious to find out who we have in our contact lists as we d...
Guest 4 months ago in IRIS Parentmail 0

Remove leavers from 'Balance adjustment tool'

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.
Guest 8 months ago in IRIS Parentmail 0

send a reminder to the assigned for activities and issues

Would be great to be able to send a reminder to the assigned for activities and issues
Stuart Caswell 8 months ago in Every Compliance / Compliance 1

Download Senders list

In a previous version of ParentMail I was able to download a list of names that a mail had gone to and export to to send to a third party
Guest 4 months ago in IRIS Parentmail 0

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest almost 2 years ago in IRIS Parentmail 0

Ability to set default email settings for new users

At the moment when new users are created (in our case usually automatically by being pulled through from EveryHR) it defaults to that user receiving no email notifications. Ideally we would want to be able to set some defaults so that, for example...
Guest 9 months ago in Every Compliance / Compliance 0

Enable the register to display integers for likelihood and impact, not words.

I set the register up at my organisation over a year ago and was told at that time that your system could not cope with integers for impact and/or likelihood so we had to use words. I'm trying to upload the register and there are error messages be...
Guest 5 months ago in Every Compliance / Risk 0

Change the wording used in the email generated when a form is sent so it does not read Dear (surname)

Currently when a form is sent the parents are sent an email which begins: Dear (surname). This looks quite unprofessional and we would like to either change it to include the salutation first or change it to parent/carer.
Guest 10 months ago in IRIS Parentmail 0

Checklists

Can checklists added to an activity that get updated at MAT level automatically filter down to each property without having to unmap and re-map the activity. The responsible person is then in my email but this needs to be the individual property e...
Guest 10 months ago in Every Compliance / Compliance 0

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization