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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 4 months ago in Every Compliance / Issues 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 4 months ago in IRIS Financials 2 Will not implement

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 4 months ago in Every Compliance / Incidents 0

send a reminder to the assigned for activities and issues

Would be great to be able to send a reminder to the assigned for activities and issues
Stuart Caswell about 2 months ago in Every Compliance / Compliance 0

COP

Can the confirmation of payee also check the Supplier account, it is checking the Bank Details for, matches the Bank details account? E.g. Supplier Account: ABC Company = Bank Details title: ABC Company
Guest about 2 months ago in IRIS Financials 1 Will not implement

Ability to attach a file upon creating a document via Document Input.

Ability to attach a file upon creating a document via Document Input. Would save users going back into the document to attach the file. If this function could additionally work in the same way that Purchasing works where the attachment is copied/m...
Becky Graham over 1 year ago in IRIS Financials / Future development 0 Planned

Iris Web Users - able to change own passwords

It would be really helpful to administrators if web users could reset their own passwords.
Guest 2 months ago in IRIS Financials / Future development 1 In Development

Cancelling GRNs

It would be helpful if GRNs or part of could be written off or cancelled and revert back to PORD in order for it to be written off. We are still learning the system and a few items have been progressed in error which need to be cancelled.
Carol Clark 11 months ago in IRIS Financials / Future development 0 Under Investigation

Unable to load document

When a user does not have to one or more detail lines on a REQ/PORD, when following the email link it will come up with an error saying unable to load document. Could this error be more specific, why can't it be loaded, what access is the user mis...
Guest 2 months ago in IRIS Financials 0 Under Investigation

At REQ Stage to carry forward attachments to PORD stage

At present when creating a purchase REQ the attachments that someone adds are not automatically carried forward onto a PO when creating this. This causes additional workloads to ensure you have downloaded the REQ attachments and then to upload to ...
Guest about 2 years ago in IRIS Financials / Future development 1 In Development