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Provide training to your first line support team

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Guest 7 months ago in IRIS Ed:gen & iSAMS / System 0 Awaiting Review

Out of School notes viewable in Day & Week view

Sometimes we have pupils added to Out of School, with notes explaining why. In Registration Manager --> Period View, we can see the notes entered for the pupils. Notes entered either via registers ("Note") or via Out of School ("Reason") In Reg...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Registration Manager 0 Good Feature

Drag and drop capability iFinance

iFinance is 10 years behind other software and needs a drag and drop capability when uploading invoices etc. The save, search, upload function as it is, is so time consuming it is driving me to look at other providers.
Guest 11 months ago in IRIS Ed:gen & iSAMS / iFinance 3 Awaiting Review

Notifications Recipients

Please could head of subject / head of department be added to the notifications emails of rewards - where subject has been set as a mandatory field.
Guest over 13 years ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 3 Good Feature

Adding Electronic Forms Options to Pupil Portal

Can the functionality for the Electronic Forms Options be added to the Student Portal? We would like to ask students for their consent regarding marketing/alumni data before they leave the school which at the moment is done through a Google Form a...
Amy Grainger almost 4 years ago in IRIS Ed:gen & iSAMS / Student Portal 0 In Discovery

Removing Old divisions

When restructuring a school to get around registration problems for teachers who teach across divisions it is not possible to delete old division due to risk of data loss. It would make things more efficient if you were able to modify these in any...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / School Manager 3 In Discovery

Add syllabus marks to results data for subjects with practical endorsements

Currently we cannot display on results statements an overall syllabus mark alongside a Pass/Fail comment for eg A level sciences. We can display syllabus marks for subjects without a practical element. Please enable both the overall syllabus mark ...
Guest 4 months ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Awaiting Review

Customer/Supplier Transaction Default Filter to All Transactions

The ability to change the default filter when viewing customer or supplier transactions to All Transactions rather than Outstanding Transactions.
Guest 11 months ago in IRIS Ed:gen & iSAMS / iFinance 2 Awaiting Review

Abililty to associate a staff member to be responsible for a container within an activity module

There is nowhere in ISAMS to easily allocate Heads of Sport or activites (cultural and other). Within Activities Manager one can associate staff with a group e.g. U13A Rubgy team. However, there is nowhere to make a person responsible for a partic...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Activities Manager 0 In Discovery

Would like the Year on Entry field to display the full academic year

We have set up admission forms for parents to complete. Currently the Year on Entry displays 2024 for example but is not clear if this is a calendar year or academic year. We would like it to display 2024/2025 for example to make it easier for sel...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery