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Tracking system for support tickets raised

A tracking system for ticket raise for support. Currently not always notified when ticket have been completed and issues have been resolved.
Sheryl Newsom 5 months ago in Every HR 0 Awaiting Review

Email history for messages sent from the Timetable mail applet

Looking for a way to view or track email communications sent to pupils from the Timetable mail applet. At present, these messages do not appear under the pupil profile → Communication History → Email History tab. The only record available is in th...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Communications 1 Awaiting Review

Add an 'edit / preview / delete' option to the Daily Bulletin.

Adding items to the Daily Bulletin. As far as I can tell, there's no way to either check what message you have created, check what attachments have been added successfully or edit/delete a bulletin. This is a real problem - especially if you've se...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Daily Bulletin Manager 0 Good Feature

Images on signer tags

It would be useful if we could add signature images to signer tags like we can with the head signature tag.
Ioan Lee 5 months ago in Every HR / Employee - General 0 Good Feature

More Availability on Permissions for System Messages

Currently, there is only the ability to provide the "Full" permissions to users for the "System Messages" module. This means that in order for users to be able to read the messages they have been sent, they also need the "Full" permissions; howeve...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Communications 0 Awaiting Review

Multiple Attachments

For multiple attachments to be able to be uploaded in one go, rather than having to attach each individually.
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Communications 0 Good Feature

Calendar Events - Allow Parents to sign up to events

For some events we ask parents to sign up to say they're attending. Currently something we do via SchoolPost or Microsoft Forms. When creating events it would be great if we could have a signup/booking option we could utilise, so we don't need sep...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Calendar Manager 1 Good Feature

Innacurate task creation

Audit trail showing I created a task to create an SCR record I have significant concerns that your system is creating an audit trial which states that I created something I didn’t. This is inaccurate, misleading and just not correct, which under...
Guest 6 months ago in Every HR / Task Management 2

General absences that require changes filtering into the Trust overview task area

Stop general absences that require changes filtering into the Trust overview task area to save so they can be resent out for approval, it would make more sense for the task to look at the changes to be sent back to the requester or absence approver.
Guest 6 months ago in Every HR / Absence Management 1 Good Feature

Improvement to recalculating hourly and daily rates in Pay Award

Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was d...
Guest 6 months ago in Every HR / Admin - Pay Award 1 Good Feature