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Audit Reports

We use to be able to run audit reports in Iris Reach before the 'upgrade' to ParentMail. But have since lost this feature. It allowed us to run reports to see who sent out message but now we have no way of knowing this if someone clicks the 'hide ...
K Tomlinson 21 days ago in IRIS Parentmail 0

Add the ability to forward an email to a different recipient

We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
Guest 5 months ago in IRIS Parentmail 0

DIRECT EDITING

In the previous version of parentmail we had the ability to edit directly. Now everything has to be pushed through from the MIS. After several weeks of trying to update an email and parent details and experiencing nothing but sync issues. Many hou...
Guest about 1 month ago in IRIS Parentmail 0

Parents Evening please can you reinstate the function to select two bookings per parent for selected parents.

Please would you reinstate the function for admin staff to be able to select certain children to be allocated two bookings per parent. The majority of our parents only need one booking per child but a minority need two bookings. It was previously ...
Guest about 1 month ago in IRIS Parentmail 1

Parents evening change to allow other parent/guardian see the time slot booked, not just the parent who booked the session

Could a change request be made to have a button to press to 'share with other parent' or 'do not share with other parent/guardian' Many parents are confused as they cannot see their child's parents evening booking on the app or web because the oth...
Guest 23 days ago in IRIS Parentmail 0

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 2 months ago in IRIS Parentmail 0

Time the e-mail was read

The old system used to show the exact date and time that the e-mail was read. This is very useful when parents say they haven't received a message.
Guest 4 months ago in IRIS Parentmail 0

What is the point of advising numbers for every message

Why do we need to type in the number of recipients for every single message sent via ParentMail, when the system tells us the number?! Just slows down the whole process. Please remove this function.
Marie-Paule Rowe about 2 months ago in IRIS Parentmail 0

Parents evening separate families

There used to be a function to offer separated parents slots for parents evening, this was a very useful function and saved us a lot of hassle arranging other appointments
Guest 24 days ago in IRIS Parentmail 0

Governors

We would like to be able to set a group up for only governors. It is not suitable that they are on the staff group and recieve the staff emails. Before the upgrate these were a group on their own.
Guest about 2 months ago in IRIS Parentmail 0