Summary We require a secure, intuitive, and dedicated method for publishing school news and updates directly on the Parent Portal home page. Currently, there is no suitable widget or functionality to display parent-facing information in a prominen...

See support ticket 753447 We've recently started using Exam Screen to display the necessary information in exam rooms. An invigilator spotted that during a 1h45m exam, a pupil with 25% extra time was shown as getting 26 minutes on the paperwork pr...

The schools in our MAT need to collect whether or not a contact has PR when they submit an enquiry form via the Cloud Portal, but this is not an available field when configuring the form - as state schools we mostly need to use this form for initi...

Following payroll integration with Dataplan, we tried to make an employee a leaver, only to discover in the Leavers Approval screen (Payroll module) that the starter status was 'unprocessed'. As such, we weren't able to approve the leaver until Ev...

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

We have various divisions on our iSAMS instance which generally run their own cover. One of our schools wants to add a message along the lines of "If you are unable to do this cover lesson please email <email address>. We've had to say no as...

At our school, we are working to analyse behaviour patterns more accurately in order to identify when and where incidents occur. Currently, the Reward & Conduct module does not allow the creation of custom fields, which limits our ability to c...

Staff currently only know if cover is cancelled when it falls off their timeline - a formal notification confirming that cover is no longer required would be extremely helpful. Ditto when a room closure takes place and staff and students are notif...

It's very frustrating that we can't correct postings once they are processed. For example if a purchase invoice is incorrectly posted to a BI code it's not possible to change it. It's also not possible to delete it either - only reverse it. These ...