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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 3 months ago in Every Compliance / Issues 0

Cancel Payment

Unable to undo allocation from a document on a payment run Unable to properly process refunds
Guest 3 months ago in IRIS Financials 2 Will not implement

Order the "latest documents" on parent portal by date added with newest at top, not alphabetically

Order the "latest documents" on parent portal by date added with newest at top, not alphabetically
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature

Search all staff by department

I've just discovered that in the HR Manager you can't search on DEPARTMENT. This is yet another absolutely VITAL search function that must be needed by a lot of schools and should be a simple fix to add this field to the Custom Search Screen. Ther...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / HR Manager 1 In Discovery

Exam Cycle display name to be more meaningful on the Parent Cloud

The Exam Cycle display name c urrently appears as dates, such as ‘July 2025’ x 5 times. Can this be changed on the portal so it shows the board number or name as well as the date, therefore it doesn't appear on glance as duplicate cycles.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Draft payment list to include net figure and supplier bank details

When checking a payment run, we need to cross check date, invoice no, net, gross and supplier bank details against the invoice. The draft payment list currently only has date, invoice number and gross columns so we need multiple screens open to ch...
Emilia Hodgson about 2 years ago in IRIS Financials / Future development 3 Planned

Create a Concern Wizard to include Add Action

Create a concern wizard currently allows teachers/staff to create a concern about an individual but stops short of allowing the person creating the concern to add actions for follow-up. Actions are only accessible by entering the full Wellbeing Ma...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 Good Feature

Staff Timetables - Live link to Outlook calendar

Whilst teachers can export a term's worth of their timetable to then import into the calendar in Outlook, it isn't kept up to date automatically, and something they'd have to do for every term. Having a live link to their calendar, something they ...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Timetable Manager 0 Good Feature

activity template out of date

The description that is pre loaded into this activity is out of date, Testing & maintenance of security system, including detectors, cameras, panels etc. Related Bulletin: Building Bulletin 69: Specification, Installation & Maintenance of ...
Guest about 2 months ago in Every Compliance / Business 0

Report for email totals

We are looking to get a report on how many emails we have sent out over the last 3 years (a total for each academic year, running from August to July inclusive)
Guest about 2 months ago in IRIS Reach 0