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Product IRIS Parentmail
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Created on Nov 11, 2026

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Hi Zakaria, Thank you for your email and feedback on Parent messaging. It was really helpful! Please I need another help with sending truancy/Absent calls to Parents. Please can you set the absent code to ONLY to pick up the N Codes. It has always been the N code for truancy calls. It seems to be picking up all unauthorised absence codes and it is causing a lot of problems and delays in sending the absence call to Parents. Regards Prisca

Hi Zakaria,


Thank you for your email and feedback on Parent messaging. It was really helpful!


Please I need another help with sending truancy/Absent calls to Parents. Please can you set the absent code to ONLY to pick up the N Codes. It has always been the N code for truancy calls.


It seems to be picking up all unauthorised absence codes and it is causing a lot of problems and delays in sending the absence call to Parents.


RegardsPrisca

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