Ideas

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...

Adding the MIS ID to email templates would give the opportunity for these to be used as feeds for PowerBI analytics.

We need the ability to delete emails once they have been sent, if there is an error in them, the function to recall/delete from parents accounts area.

Please, please could you change the font colour in the purchasing portal to black. the low contrast of the grey text is a strain on the eyes

Could users (both teachers and parents) be given the option to test out their camera and speaker prior to the parents evening session starting? Other systems do this and it would stop time being wasted within the appointment due to a user not havi...

Add the Form of the student in all emails where a name of a student is used.Example: Registration Alert, Reward and Conduct emails, etc.

It would be very useful to be able to add pupil SOS contacts and also staff mobile numbers to the BATCH API key. This is crucial for trips and visits co-ordination and are both fields in Evolve, which many school will be using.

For the fields which require mapping to CTF, DfE, ISC, (e.g Nationality) update the Post / Put Rest API calls to allow updating of the mapping's required. Currently the Rest API only creates the object, but doesn't do anything with the mapping.

I have leavers from 2018 who are deleted from users list but still showing up on 'Balance Adjustment Tool' as 'deleted from system'. The Chat Expert said they will come off soon but i have people on that list from 2018.

Currently, there is no method to activate or deactivate a staff member via the REST API. Adding support for this feature would be highly useful for HR and IT teams who manage staff lifecycle through automated workflows or external HR platforms. By...