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Printing of emails for parents not registered

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...
Guest about 9 hours ago in IRIS Parentmail 0

Downloaded file names

When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
Amy Whelan 6 days ago in IRIS Parentmail 0

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan 6 days ago in IRIS Parentmail 0

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 8 days ago in IRIS Parentmail 0

On the ISSUES tab - STATUS- is it possible to add ongoing rather than just OPEN/CLOSED

No description provided
Guest 6 days ago in Every Compliance / Issues 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest 12 days ago in IRIS Parentmail 1

Consent Register Export Enhancement – Exclude Applicants and Leavers by Default

When exporting Consent Register responses, all pupils (current, applicants, and leavers) are included by default, and there is currently no option to filter them out before export. It would be helpful if these groups were excluded by default, with...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Data Protection 0 Awaiting Review

API Endpoint for Cross-Platform Consent Synchronisation

An API endpoint to support integration with third-party systems so consent data can be managed and synced across multiple platforms making it accessible for all relevant stakeholders.
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Data Protection 0 Awaiting Review

Include Full Student Name and iSAMS ID in Consent Register Exports

Please include students' full First Name, Last Name, and iSAMS ID in Consent Register exports. Currently, only the first initial and surname are shown, which makes it difficult to identify students with similar names and requires additional manual...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Data Protection 0 Awaiting Review

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 3 months ago in IRIS Parentmail 0