On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...
When you download a PDF attchment from a message that's been sent, rather than the PDF being called the name of the document, it renames it a long line of random text which is really annoying as you then have to rename it. The old ParentMail used ...
When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
For schools with SSO via Microsoft, the "Sign in via Azure AD" link on the iSAMS Sign In page isn't entirely helpful for staff who don't know what Azure AD is. Having instead a "Sign in with Microsoft" button would be more helpful, and in keeping ...
It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
New Features Pop Ups - Administrator Accounts Only
Please can pop ups notifying us of new features or enhancements be restricted to Administrator account users only. My concern with letting all users know about new features is that they start asking questions before myself as an administrator has ...
Our Exams Officers are genuinely getting RSI from having to print each seating plan separately (click pdf, find pdf, open, print - each time). Please could you make Manage Seating Plans multi-select and give it a 'pink menu' like you have in Timet...
Add the ability to forward an email to a different recipient
We used to be able to be able to forward emails to different recipients with the old Parentmail system, however I understand we cannot do this with the new Parentmail. It would be useful if this function could be added on.
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