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Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 9 months ago in IRIS Reach 0

Option to default new Parent Portal accounts to iSAMS 2FA ENABLED

Please could new Parent Portal accounts default to iSAMS 2FA enabled, not iSAMS 2FA disabled. At the moment we need to manually enabling it each time a new Parent Portal account is created. The ideal solution would be to allow schools to select wh...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 10 months ago in IRIS Reach 0

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 2 years ago in IRIS Reach 2 Planned

User Account information syncs with the data in HR Manager

Currently, User Account information is completely isolated from the data in HR Manager, so if we correct data in HR Manager, it doesn't get corrected in the User Account. It would be useful if the data is synced between the two so whenever we upda...
Guest almost 14 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Bulk Delete Accounts of Leavers

I currently run SQL queries to see pupil and staff leavers that have User Accounts remaining. It takes a long time and is prone to error. It would be great to have a view of those accounts that are linked to HR or Pupil records with non-current st...
Guest almost 5 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Link multiple agents

Agent Manager only lets you link one Agent. We often have 2 Agents and currently have to pick just one to link, which then effects the usefulness of the stats. Also we have Educational Guardians, who can be from an Agency, that cannot then be mana...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Agent Manager 0

Ability to add labels to trusted network IPs

As part of a review of our GDPR compliance in iSAMS, it has become apparent that the Trusted Networks list for 2FA would be much enhanced by adding the ability to label each entry. It is remarkably difficult to audit this list when it is literally...
Guest about 5 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Show the number of current, former and applicants for each agent

It would be great if there was something like the table in other schools where you can see the number of each status next to each school or something similar to ' Feeder Schools conversion' in the Admissions module.
Guest over 4 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 Good Feature