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SMS Gateway - Sender Identity Value - Character Increase

Currently the SMS Gateway - Sender Identity Value - Character limit is set to 11. This is not enough for our School Name. When receiving the SMS, Parents & Pupils need to know who it is from or they may ignore it. Can the limit please be incre...
Guest 7 months ago in IRIS Ed:gen & iSAMS / SMS Gateway 0 In Discovery

Add in additional Category for Customers in Portal

Allow schools a different category so pricing can be different, e.g Nursery Children pay less for meals.
Bev Thompson over 2 years ago in IRIS Biostore / BioStore Portal 0 Planned

Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 8 months ago in IRIS Reach 0

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest over 1 year ago in IRIS Reach 0

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 9 months ago in IRIS Reach 0

Enter the report by student

Will it possible to search by student and edit an entire report for one student as well? This approach will be helpful for reviewing comprehensive lists for certain students, rather than addressing by each teacher's set.
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Online Assessment System 0 Good Feature

Templates and merge fields

It would be massively helpful to have SMS templates to send for things like pupil registration queries, commendations or detentions. It would then be doubly helpful if merge fields, like pupil name, parent name, could be included in the template. ...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / SMS Gateway 0 Good Feature

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth over 2 years ago in IRIS Reach 2 Planned

Allow iSAMS administrator to access all data input in OAS

Currently, you need to pick the teachers who are teaching the form/sets when inputting the data. For iSAMS administrator or staff who has been giving full access to OAS, they should be able to see all subjects/forms/sets related to the report cycl...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Online Assessment System 1 In Discovery