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Admissions Cloud Portal - Ability to add Documents for Parents to view or download

We would like to be able to run the whole admissions process (from a parent's point of view) through the cloud portal. Once a place is accepted we provide a lot of documentation to parents and the ability to upload those to the portal (as you do i...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Admissions Portal 0 In Discovery

Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Absence Year group

In the previous version of ParentMail, when parents notified school of an absence, the absence report showed the child's class which was incredibly useful when you have 420 pupils. The new version no longer shows the pupils registration group whic...
Guest 4 months ago in IRIS Parentmail 0

Parent Portal - Leave request inconsistency

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Navigation arrangement and Submenu option for parent portal

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 5 months ago in IRIS Parentmail 0

Provide customers with visibility of expected timelines for payroll file delivery by bureau after files have been queried by customer

Currently, customer visibility of payroll version returns are limited. Customer have indicated that having more information displayed within their payroll timetable would help them plan ahead. This is specifically in relation to the return of file...
Lucy Brighton 11 months ago in Every HR / Payroll - Dataplan Integration 0 Awaiting Review

Parent Portal Layout Arrangement

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Feature Request: Parent Portal News Widget & Improved Parent-Facing Communication Tools

Summary We require a secure, intuitive, and dedicated method for publishing school news and updates directly on the Parent Portal home page. Currently, there is no suitable widget or functionality to display parent-facing information in a prominen...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Cloud Portal Page Arrangement and Customization

We were able to make the Parent Portal simple and objective with only a few pages in the older version - customizing names, menus, their order, etc. This was a huge loss from the previous one, and now we will have to share a longer version and rec...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 2 In Discovery