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Cloud Portals - Diagnostics Reports notification/deactivation

Parents and Students can submit on the Cloud Portals a Diagnostic Report. This is logged in the Cloud Portal Management > Support > Diagnostics Reports Please add an email notification of a new entry to the default admin email address and ad...
Guest 10 days ago in IRIS Ed:gen & iSAMS / Portals 0 Awaiting Review

Hyperlinks not showing up in messaging

When you write a message in ParentMal and include a link, it doesn't show this on the screen. On the attachment, the word link is a hyperlink but you can't see it all so you don't know it's actually been added. This is quite confusing for staff as...
Amy Whelan 19 days ago in IRIS Parentmail 0

Customisable Homepage Before Login Actioned

Recently the landing/homepage has changed and when a user first accesses the portal, before log in, there is hard coded text of "Your new portal is ready to be configured. Please see the Cloud Portals Management module to add / remove dashboard wi...
Guest 11 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Salutations

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...
Guest 21 days ago in IRIS Parentmail 0

Allow us to make email the default when messaging

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.
Guest 3 months ago in IRIS Parentmail 0

Quick Action - Leave Request

A description text box should be available on the Quick Actions - Leave Request for parents to fill in. Most the time we have to reject the leave requests as we have no reason for the absence.
Guest 13 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Printing of emails for parents not registered

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...
Guest 13 days ago in IRIS Parentmail 0

messaging taggs

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...
Guest 25 days ago in IRIS Parentmail 1

Updating contact information on cloud portal

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Request for Password Visibility Feature

We have received feedback from users experiencing difficulty when entering their passwords, as they are unable to confirm whether they have keyed in the correct characters. May we kindly request the addition of a password visibility feature (such ...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review