Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?
Parents accessing reports and data of archived pupils
A while ago I had to switch off the setting that allowed former pupils to appear in the portal - because it kept defaulting to the former pupil and it was very annoying for parents. Now that we have rolled over, parents of pupils who have recently...
When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.
In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...
Show students preferred name in student portal and anywhere related to iSAMs
This is crucial as the student chose their preferred name for a personal reason. We must have the option to show their preferred name in all systems so it does not cause any discomfort to students.
To export a report of parents not yet registered to the portal
We have 1,500 students and I can see in the Student Manager the column "PPS" - showing which parents have accessed the portal. However, i cannot select the column and filter to the parents that haven“t accessed the portal. Which means I have to go...
Cloud Parent Portal - Ability to change terminology
It would be good to be able to change some of the terminology that is being used in the new cloud parent portal. For example, on the student widget on the dashboard for a logged in user there is a button labelled 'Discipline'. We are not keen on t...
Currently users of the Cloud Parent Portal will see the attached options when they login to the portal for the first time. Schools will not necessarily use all/any of these notification channels, so these options will be misleading for parents. Pl...
Customers, and I, would like to be able to view the IRIS Financials (EDU) over multiple screens ie main desktop on one screen and other drop down options on a 2nd monitor. Currently they all load on the screen that has the main landing page on it ...
Payment Run - Ability to deselect all items. Unable to deselect all items bought through to the select the ones you require. When wanting to pay just one item deselecting them all individually is long winded.