Portals

Louis Foulds (iSAMS) Aug 11, 2026, 11:22 GMT+1 Hi, Thank you for contacting us and submitting a request to our Service Desk. Unfortunately only the standard fields available by default, excluding custom fields, can be added to an Enquiry Form, how...

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...

We're just starting the process of moving from the old Parent Portal to the new Cloud Parent Portal. Having just completed the iUniversity course I noted that some features will be controlled in both the Cloud Portal Manager and the Parent Portal ...

Currently if a parent uses communication/leave-requests to submit a leave request they get times and an area to leave a note. We should be able to toggle this note field as being required. Also, if a parent uses the Quick Action from the dashboard...

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...

to be able to create a link from indivdiual files in docs and files, so we can send the link to parents.

If a parent has submitted a Leave Request for, say, a medical appointment and this has been approved by the school, there is currently no option in the Portal for the parent to cancel the LR should the student's appointment be cancelled or resched...