Ideas

Let parents reply to a message with photo/document attached.

Unable to undo allocation from a document on a payment run Unable to properly process refunds

This is particularly important if various staff are checking messages and all need to be updated. We have times where a parent tells us they have replied to a message but staff do not know as they are not alerted to this on the parent communicatio...

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

Currently when a new starter goes on roll, admin staff have to remember to invite parents to the School Spider app the day after they are admitted. In a busy office this can be forgotten. When a new parent is added by Wonde overnight, could the pa...

Currently every member of staff with the permissions enabled on School Spider can send a message to parents/carers. There are three admin members of staff with the permissions enabled, alongside SLT. I would like the functionality to add the requi...

When a calendar item is added and saved on either the staff or website calendar, the page defaults back to the current date on the calendar (today). It would be helpful and reassuring for the screen to default to the date that the calendar item wa...