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Contact Details in Agent Manager Could be Linked to Pupils Contacts

It would be so useful if there was a way to set an agent as one of a pupil's contacts. It would save an immense amount of time entering the same information over and over again, and help manage changes.
Guest almost 10 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Remove Fax Number in Agent Manager and replace with website address

We don't know of any agency that uses a fax number anymore so it would be useful to remove this field from contacts in Agent Manager and replace it with website address.
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Agent Manager 0 In Discovery

Add in additional Category for Customers in Portal

Allow schools a different category so pricing can be different, e.g Nursery Children pay less for meals.
Bev Thompson almost 3 years ago in IRIS Biostore / BioStore Portal 0 Planned

Being able to schedule send Group emails

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.
Guest over 1 year ago in IRIS Reach 0

Door Access-integration

Following query from sales, requesting integration with Salto door system- Our current offering isn't reliable . and requires extensive review. Is there an easier way we can have more integrations with more access providers.
Bev Thompson over 2 years ago in IRIS Biostore / BioStore Access Control 0 In Discovery

Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest 11 months ago in IRIS Reach 0

Bilingual Apps

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...
Guest over 2 years ago in IRIS Reach 4 In Discovery

Pre-Admission Students Pull Through to MyEd

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...
Viv Farnsworth almost 3 years ago in IRIS Reach 2 Planned

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 12 months ago in IRIS Reach 0

Link multiple agents

Agent Manager only lets you link one Agent. We often have 2 Agents and currently have to pick just one to link, which then effects the usefulness of the stats. Also we have Educational Guardians, who can be from an Agency, that cannot then be mana...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Agent Manager 0