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Parents accessing reports and data of archived pupils

A while ago I had to switch off the setting that allowed former pupils to appear in the portal - because it kept defaulting to the former pupil and it was very annoying for parents. Now that we have rolled over, parents of pupils who have recently...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Preserve Year Group Filter in Cloud Parent Portal When Downloading School Calendar as PDF

In the Cloud Parent Portal > School Calendar, users can filter events by Year Group and view the calendar specifically for the selected Year Group. However, when the user downloads the calendar as a PDF, the filter is lost, and the system downl...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent Cloud Portal to show correct Week on Timetables

We have a 2 week timetable and currently when logging into the new Parent Cloud Portal, it always defaults to Week A highlighting the day and period, which is great if we are on Week A but if we are on Week B then the information being shown to th...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 2 Good Feature

Bring back the ability for parents to see reasons for rejected absence requests in new Cloud Portal

Please include the "reasons" for a rejected absence request in the "Rejected" section of leave requests. It was really useful for parents to see the reasons for any rejected leave requests on the legacy parent portal (in addition to the e-mail not...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Academic Report Notification

Parents should be sent a notification to alert them when a report has been published to their portal account.
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 2 In Discovery

Invoices on Parent Portal and Flywire

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Reports on the New Parent Portal Should Be in Reverse Chronological Order

On the new Parent Portal, it looks like academic reports are listed in chronological order, i.e. with the oldest at the top and the newest at the bottom. It would make much more sense, and be much more usable from a parent's perspective, if the ne...
Sarah Kattau almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Already Present

Ability to change Parental Email address without needing approval from previous email

We often have a Parent whose email address is their work one. Once they change job they remember to update their email on ParentMail but not longer have access to their old email address to approve the change. We also have this where parents have ...
Guest about 1 year ago in IRIS Parentmail 0

Ability to create forms with branching login

It would be useful to be able to build nore complex forms withing ParentMail. With branching capabilities. Most forms we create required some form of branching. It would be useful if this was all contained within ParentMail - rather than have to u...
Guest about 2 months ago in IRIS Parentmail 0

When a feature is disabled on the Parent Cloud Portal, all references and tabs for it should be hidden from view.

In our set-up of the Parent Cloud Portal we have disabled ' My Account, Communication History, View SMS', but it is still showing in the Portal - My Account > Communication History > SMS History tab is showing. We do not want features that h...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review