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Allow parents to cancel upcoming approved leave requests

If a parent has submitted a Leave Request for, say, a medical appointment and this has been approved by the school, there is currently no option in the Portal for the parent to cancel the LR should the student's appointment be cancelled or resched...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Parent Portal 0 In Discovery

Default Leave Times (AM/PM/All Day) in Leave Request Feature Not Aligned with Official School Hours

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Display recent School News and Documents on the Dashboard (Parent Cloud Portal)

It doesn't seem possible to display recent School News and Documents on the Dashboard of the new Cloud Parent Portal. This is currently available on the old Parent Portal. please could it be added to the Cloud portal.
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Parent Portal 1 In Discovery

Provide detailed Diagnostic Reports in Cloud Portal Management

Currently, when parents encounter technical issues in the iSAMS Parent Portal, diagnostic reports are raised and displayed in the school's "Cloud Portal Management" module. They give a small text description of the issue, but it relies on the user...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent Portal - Leave request inconsistency

Parents are unable to add notes to a leave request if this is submitted through the 'Quick Action' option on the dashboard. To add notes they need to go to the menu, absence requests etc. Those two features should be offering the same options as t...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Keep message archive of messages sent to parents for longer than 18 months

Following the upgrade, only 18 months worth of sent messages are able to view. In our school we find it useful to look back and copy communications sent to parents for previous message wording and pattern of events. It would be helpful for us to s...
Guest 4 months ago in IRIS Parentmail 0

Navigation arrangement and Submenu option for parent portal

We are not able to find the Different page custom navigation planning on cloud portal Manage Pages -> user page configuration like w used to do in legacy parent portal. Also, in case of Custom pages, there is no option to create a header menu a...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Ability to create forms with branching login

It would be useful to be able to build nore complex forms withing ParentMail. With branching capabilities. Most forms we create required some form of branching. It would be useful if this was all contained within ParentMail - rather than have to u...
Guest 2 months ago in IRIS Parentmail 0

Parent Portal Layout Arrangement

Do Trung Thanh Apr 16, 2026, 07:19 GMT+1 Dear iSAMS Team,I hope you are well.Following a recent parent trial session of the iSAMS Parent Portal, ahead of our official launch, I would like to share some feedback and ask for clarification on a few p...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Feature Request: Parent Portal News Widget & Improved Parent-Facing Communication Tools

Summary We require a secure, intuitive, and dedicated method for publishing school news and updates directly on the Parent Portal home page. Currently, there is no suitable widget or functionality to display parent-facing information in a prominen...
Guest 11 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review