Ideas

Regarding the salutations please can you feed back that not having the option to separate Title, First name and surname in emails is not good. As a school we don’t address parents as Dear John Smith, we would say Dear Mr Smith or Dear John if we k...

It would be useful to allow us to change the settings in parentmail to make email the default format of message as this is the only messaging service we use.

A description text box should be available on the Quick Actions - Leave Request for parents to fill in. Most the time we have to reject the leave requests as we have no reason for the absence.

On the previous version, we could print letters for parents not on email (we have a small number of parents with no email/access to smart phones) This has gone from the new system - please bring it back. All we can do now is print the letter then ...

The current merge tags are quite limited and can make messages difficult to word naturally. For example, when selecting the ‘Pupil Name’ tag, it automatically inserts both the first name and surname, which can make the message read awkwardly. It w...

If you go to My Account --> My Profile on the cloud parent portal, and edit email or mobile or address, those changes get saved under the user detains in control panel seciton. It will be very useful if the updated contact information like emai...

We have received feedback from users experiencing difficulty when entering their passwords, as they are unable to confirm whether they have keyed in the correct characters. May we kindly request the addition of a password visibility feature (such ...

As is the Student Widget shows attendance in a nice sreamlined way, but we have no control on the data or how it calculates the percentages. It seems to be considering the "Not yet registered" as absencies. It would be great to be able to select, ...

The legacy portal had/has a feature where we were able to impersonate as parent-we could view the portal as any parent to better understand their issue or guide them if they are stuck. While on the cloud portal, parents can submit a ticket directl...

It would be very helpful if parents can upload documents to parent portal and this gets saved to the documents and files section for students.