Ideas

On Self Service once user is added, the location access cannot be changed to add or remove access

Currently directions is mandatory. Please consider making this optional field.

Currently, the new Parent Portal dashboard only displays an overall "Out of School" percentage, which may lead to confusion among parents as it does not distinguish between authorized absences, unauthorized absences, and other valid reasons for a ...

Literally the entire point of the iParent app is to have everything you get with Parent Portal, but mobile. I actually assumed this was already built-in, but when some users complained that they weren't receiving emails I took a look for myself. T...

A feature of being able to identify who has performed a reconciliation on the bank would be useful. Similarly, would be useful to see who has performed an allocation at the account level.

More user friendly cloud based system in line with Xero / Quickbooks or a system that could integrate with others ie. Dext.

Users are able to cancel a document even if the period has been closed. This should not be possible.

We have to submit a days to pay report to the DfE on a 3 monthly basis, and to get to that report we have to combine all payments made in a set period, however we also have to include disputed items, which is on another report, and combining the t...

Unable to undo allocation from a document on a payment run Unable to properly process refunds

We have received feedback regarding E-Forms within the Parent Portal. Currently, not being able to share direct links to specific forms creates some operational challenges for parents and staff. Could you please advise whether there are any existi...