Skip to Main Content
SUBMIT IDEA

Clear

Ideas

Meaningful Message for an error on BACS file

On generating a BACS18 file, if the process fails, there is no meaningful error message to investigate from. Instead, a support call has to be raised which takes time to resolve and sending a BACS file is time critical. It would be helpful if a me...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Cancelling Parents Evening for one member of staff rather than the whole event.

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...
Guest over 1 year ago in IRIS Reach 0

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 3 years ago in IRIS Reach 3 Will not implement

It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest over 1 year ago in IRIS Reach 0

Audit trail of comms by user, not date

There is no way to see all the communications sent by an individual user. It's always by date and type and often we don't know when and how it was sent. This happens regularly in school and it's hard and slow to find.
Guest over 3 years ago in IRIS Reach 1 Planned

Comic Relief Charity Partner

School would like to see Comic Relief as a charity partner so that they can fundraise for the charity with ease and the payments going direct to the charity.
Guest over 3 years ago in IRIS PlusPay 1 In Discovery

Invoice Template - Presentation improvements

On the invoice template, improvements can be made by showing Front page have Extras Total £775,33 to match fees total above. No VAT% on the Summary page header, next to Vat amount, shown on front page. Breakdown extras by Disbursement headings, so...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

Menu Changes - Email

Kernow Learning Trust have commented that every time a menu change is edited into the Register Schedule, parents are emailed about this. If they are changing all items on a menu, across a week, this generates many emails per child. Could there be ...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 1

Register Changes - Childcare Vouchers

Kernow Learning Trust (and many other schools) have taken the decision to create 2 registers for their breakfast club, and 2 for their after school club. Since they don't want ALL parents to have access to the debt threshold necessary for childcar...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 1

Allow separated parents to make separate payments

Where parents are separated, and one parent is in receipt of childcare vouchers and the other does not. Currently, both parents have access to this balance. Is it possible to add a button into the checkout, giving a choice of being able to draw do...
Sharmaigne Watson almost 2 years ago in IRIS PlusPay 1