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It would be good to speak to a human

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...
Guest 12 months ago in IRIS Reach 0

Ability to select on Admission Year and Term on Entry not just Accepted for pupil selection in Fee Billing>Cycle View>Single Pupil View

Currently Applicants are selected if they have a status of "Accepted" irrespective of the Admission Year or Term on Entry. We have deferred entry students who are set as "Accepted" in Admissions but not for the current billing term and year. These...
Guest about 4 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Good Feature

Parents' Evening Reporting

Raising on behalf of George Spencer Academy who are a large school with over 100 teachers. They would like to be able to limit permissions for teachers to be able to generate reports and view their own parents' evening appointments only.
Sarah Gwinnell about 2 years ago in IRIS Parentmail 0

Option to view all items on Document Publishing page

On the recently upgraded Document Publishing page it is only possible to view 10, 20, 50, 100 or 500 documents at a time. We have over 800 pupils, and it would be really useful to be able to see all at once. That way when we e-mail our invoices it...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 In Discovery

Offer Different Time Slots for Parents Evening

I've just trained a school who require 7 minute parents evenings, rather than the 5. 10, 15 minute increments that are currently offered. Could the system be altered to offer minute increments up to 10 minutes? School - Limpsfield Grange School RH...
Sharmaigne Watson about 2 years ago in IRIS Parentmail 1 In Discovery

Invoice Template - Presentation improvements

On the invoice template, improvements can be made by showing Front page have Extras Total £775,33 to match fees total above. No VAT% on the Summary page header, next to Vat amount, shown on front page. Breakdown extras by Disbursement headings, so...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

Export BACS18 & Auddis files at preview stage

Can you please enable us to export and/or print the Direct Debit AUDDIS file so that we can check it?
Guest almost 6 years ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Later

Link the Meals Register with a custom report in order to sort 'table numbers'

We have family dining in two sittings at our school - the children sit on the same tables everyday. I need to be able to pull off a report that tells me where each child sits (table number) what sitting they are in (one or two) and what they have ...
Guest over 1 year ago in IRIS Parentmail 0

Useful printouts

Could you make it so that we can print out conversations (eg an email or text we have sent or received) without all the random stuff that comes out at the top of the page. I have attached screen shots of what I get but have to print out 2 pages to...
Denise Bickley over 2 years ago in IRIS Reach 3 Will not implement

Registers - lunch orders

Our school uses a supplier to provide our lunches, and we submit the order the week before. When there is a holiday, half term/christmas or summer break, we need the option to close the orders down. At present we only have maximum of 14days, to ac...
Louise Noakes over 2 years ago in IRIS Parentmail 1 Awaiting Prioritization