Ideas

Being able to schedule send messages would be beneficial rather than having to wait for the actual time/day.

Our Finance Executive with invoice generation role does not need to access the configuration screen. The configuration usually will be done by IT so it will be beneficial for access control purpose to segregate these functions and can be assigned ...

It would be really useful if you could delete recurring charges/fees in bulk for just one cycle. We currently have different cycles for fees and disbursements. When a new cycle is generated the fees are automatically posted because we have set the...

On generating a BACS18 file, if the process fails, there is no meaningful error message to investigate from. Instead, a support call has to be raised which takes time to resolve and sending a BACS file is time critical. It would be helpful if a me...

We have setup Parents Evening for next week. One member of staff has a medical procedure so is unable to attend. It would be useful to have the facility to cancel a single event rather than the whole Parents Evening when parents have already booke...

Almost 25% of my families do not have English as their first language. Therefore trying to ask them to use the app is very difficult. They just refuse as it is too hard. Other parent communication app have the option to choose another language. Pl...

From Claire Dell at Chumleigh College, cdell@chulmleigh.devon.sch.uk: We have a very slick online admission process for Chulmleigh College, however the process falls down when we ask parents to pay for the school bus, lockers and top up money prio...

it is very frustrating when you have an ongoing issue that you are not able to speak with a human being even when you request a call. Issues can take days to be resolved whereas previously when you were able to speak with someone any issues were r...

This is a really useful report, particularly when amendments have been made to the schedule after the invoice production. Unfortunately it is not available to be emailed.

Currently Applicants are selected if they have a status of "Accepted" irrespective of the Admission Year or Term on Entry. We have deferred entry students who are set as "Accepted" in Admissions but not for the current billing term and year. These...